Sarita Palacio

My method

How I build a story

It is the method I teach in my classes and the one I use when I write. Six steps, always in this order. The most important part happens before anything is designed.

  1. 01

    Listen to the person

    Companies do not listen to stories; people do. First I learn who will hear this, what they live and what hurts.

  2. 02

    Find the tension

    What they face every day and what happens if nothing changes. Where there is pain, a story begins.

  3. 03

    Data, meaning, proof

    Every number is translated into the other person's life and proven with a true micro-story. No proof, no data.

  4. 04

    Tell it

    Tension, conflict and resolution. I read it out loud: if it sounds like a spec sheet, it is not a story yet.

  5. 05

    The second journey

    The real test: can it be told in one minute? Does it survive without me? Can the other person defend it before their committee?

  6. 06

    Design comes last

    With the story tested, and only then, come the slides, the piece or the video.

A story makes two journeys

The first one is with me, in the room. The second one is without me: when the person who heard it repeats it to their boss, their committee or their family. A story is well made when it survives the second journey.

Diagram of a story's two journeys: from the teller to the room, and from the room to the committee, without the teller. The teller The room The committee First journey Second journey

Twenty years turning data into lives people remember.

Journalism, strategy and territory

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Other ways to work with me

Talks

Storytelling, public communication, cultural change and artificial intelligence, for auditoriums and classrooms.

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Consulting

The concept that organizes a project and the strategy to tell it.

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Writing

Columns, speeches, content delivered to your door and editing of AI-written text.

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Articles

Columns, essays and chronicles under my name.

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